For more information see our Call costs may vary depending on your service providerTo make a claim for repair or replacement of chipped, cracked or broken glass, Contact this team for complaints relating to any other aspect of your insuranceContact this team for complaints relating to the handling of your claim.We use cookies to give you the best possible experience of our website. Our business-Financial Protection-involves responding to the evolving needs of our clients- whether they are individuals, small or medium-sized business, or large corporations-in the areas of insurance, personal protection, savings and estate planning.
View plan types, the benefits and cover by country.In our members' area, you'll find all the information you need about your international health insurance.Here you’ll find lots of articles written by expats, for expats as well as hints and tips to help you find out more about what it’s really like to move abroad and set yourself up in a new country.Find an international health insurance plan for wherever life takes you. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.If you are an AXA network provider, you can find information on how to claim and who to contact on our 'We hope you never need to raise concerns about our service or any aspect of your membership with us. Please callEmail is the quickest way to send us proof of no claims discount.You can also post your no claims discount to AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL or fax your proof to us on 0330 024 1261.Alternatively, you can contact us about your Payment or Finance queries using our social channels below.If you contact us via social media, we ask that you only share your personal information via private message. You can make changes with no admin charges yourself online.You can access your policy documents and certificate in your Simply login and select the ‘policy documents’ tab in ‘Your policies’ – you can view or print your policy documents and check your cover - including only the wording for the policy you've bought.Cover for driving other cars is not available for everyone; for example, we can’t provide this cover extension for drivers under 25 and certain occupations. Information for customers and non-customers regarding how to contact AXA - Global Healthcare.
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Our Our social media team are on hand to answer your queries: It's helpful to have your policy number handy when you call.
Alternatively, you can retrieve an existing quote - there's one price whether you get a quote online or over the phone.Need help purchasing a new policy or with an existing quote? You can also manage your AXA policies, submit claims, and pay your premiums from the comfort and safety of your home.
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If you require assistance, please contact our Customer Care hotline at +65 6880 4888 or through our Enquiry Form here. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.Lines are open Monday to Friday, 9am-5pm (UK time).
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If this happens, we would like to hear about it. Our Customer Centre at Level 1, AXA Tower is temporarily closed in view of the COVID-19 situation. We’ll return payment for cover after the cancellation date (a pro-rata refund), minus the cancellation fee.If there is a claim on the policy, you'll need to pay the full premium for the year.Yes, you can change the car or car details on your policy using your Simply login and select the 'change' link next to where your car is listed and follow the instructions.Changing your details could result in your insurance premium rising or going down. 'The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade'It only provides cover for third party damage or injury, and NOT fire, theft or accidental damage.Only cars are covered by this extension – you are NOT insured to drive vans, buses and minibuses, other commercial vehicles, quadbikes or motorcycles of any description.If you intend to drive another car regularly, adding it as a temporary additional vehicle in your To speak to a member of our car insurance customer service team, please select from a department below to show a list of contact options:Did you know you can make changes to your existing policy in your online account to avoid paying the admin fee?If you need help, you can live chat with us Monday to Friday, 9am - 5pm, on the Policy Change section in your online account.Our customer service team can help you with making changes to your policy, general enquiries and cancellations.It's helpful to have your policy number handy when you call.Alternatively, you can contact us using our social channels or email links below.If you contact us via social media, we ask that you only share your personal information via private message. Depending on when you want to cancel your car insurance, there are different refund policies:If you change your mind shortly after buying, you have two options to cancel your car insurance within 14 days of the start date:If you cancel your car insurance after 14 days from the start date you will need to pay a £52.50 cancellation fee on top of the time you’ve been covered by us. If you have an enquiry please leave us your details below and one of our customer service representatives will contact you shortly. We have various insurance plan cover all your needs for every age whether kid, adult or senior.