A big thank you goes to Citizens Bank, the title sponsor of The Lawn On D, for helping us bring you the community events that you love. For all 2021 Regular Season home games, all gates open 90 minutes prior to game time. Philadelphia, PA 19148-5249, General Information & Individual Ticket Orders: 215-463-1000, Special Events (non-game days): 215-218-5100. Note: Ashburn Alley (and all the ballpark gates) opens one hour before game time for the 2021 season. Fifteen elevators are conveniently located throughout the ballpark and also available to service guests with disabilities. The Phillies’ policy is to distribute one giveaway item per eligible fan entering Citizens Bank Park. The use of unmanned and remote controlled aircraft systems at Citizens Bank Park, including its surrounding parking areas, is prohibited at all times. Due to the COVID-19 pandemic, in-person tours of Citizens Bank Park have been suspended until further notice. Citizens Bank Park is permitted to increase its capacity limits from 20% to 25% and the Wells Fargo Center is allowed to raise its limit from 15% to … Gift cards may be purchased at the ticket windows, New Era Phillies Team Store, on phillies.com or by calling 215-463-1000. Remaining giveaway items are liquidated for charitable purposes through the Phillies Community Outreach Department. Please check the phillies.com/tours for any updated information. A wide variety of food and beverages, from traditional ballpark fare to foods with Philadelphia flavor, is available throughout the ballpark at permanent locations, portable stands and two restaurants. This Information Guide was developed with one goal in mind: to assist our guests in becoming familiar with Philadelphia's award-winning ballpark. All Regional Rail Lines, the Market-Frankford Line, PATCO and many trolley and bus routes provide convenient connections with the Broad Street Line. The concessionaire is a joint venture involving Aramark, the Phillies and World Wide Concessions. Serves as a permanent reminder of the nearly 90,000 Americans who have gone missing or become prisoners of war while serving their country. Orders must be placed prior to the game date of the Birthday recognition. There is a no re-entry policy at Citizens Bank Park. Copyright © 2021 WPVI-TV. For the 2021 season, we are offering a contactless and modified version of our traditional Birthday Packages. For example, on Friday night two tickets for the Cardinals game at Citizens Bank Park were selling for $369 a piece for seats in the ballpark's upper deck – Row 16 of Section 428. The Terrace Level concourse provides a similar openness. Packages can be ordered by calling Ticket Services at 215-463-1000. This season, guests can celebrate their birthday with their names in lights on the scoreboard for the low cost of $10. Extra/unused tickets for a game may not be redeemed for giveaway items. It is recommended that guests arrive early and park in the first available lot. Got a story? Many of these events also include a unique giveaway item, exclusively available to fans that purchase a Theme Night ticket. Citizens Bank Park is being transformed to host a large socially-distant summer job fair on Thursday for the transportation, distribution and logistics industries. If you have questions regarding your mobile tickets, please contact Ticket Services at 215-463-1000. To schedule, call Ticket Services (215-463-1000). It is located in right-center field. Each location is staffed with medical personnel. Packages include tickets, parking passes, and a ballpark fare menu. Smoking is not permitted inside Citizens Bank Park. Pass and Stow is a bar only sports pub featuring design elements that tie into Phillies history and Philadelphia’s iconic Liberty Bell. It is also available on non-game days for special events. A festive outfield entertainment area named in honor of Phillies legend Richie Ashburn. One Citizens Bank Way We hope you enjoy your visit to Citizens Bank Park, the spectacular home of the Phillies! Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $176.7 billion in assets as of March 31, 2020. Youth Baseball & Softball Development & Programs. Sponsored By. Lost children will be escorted to Guest Services. A total of 63 public restrooms are conveniently located throughout the ballpark. Free weekend parking is available at most Regional Rail lots. Parking passes are also accessible through the MLB Ballpark app. Contact Phillies Group Sales at 215-463-5000. There are also private Suite and Club Entrances located on Pattison Avenue (Home Plate), Citizens Bank Way (West) and Darien Street (East). Please be aware of new need-to-know health and safety guidelines when attending Phillies games at Citizens Bank Park. Access your tickets via the 'Tickets' tab to view the barcode that you will scan when entering Citizens Bank Park. An eligible fan is a fan that meets advertised age limits or other requirements (i.e. Perfect Pitch Pizza Parties for Kids - The Phillies Perfect Pitch Pizza Parties are unavailable for the 2021 Season. In order to best serve our members, we will not be launching the club for the 2021 season. Citizens Bank Park has elevators to service guests with disabilities; the ballpark is also equipped with escalators, ramps and stairways. The Phillies are not responsible for any items once they leave the gate/distribution area. There are two sets of ramps in the ballpark: The Phillies' award-winning Red Goes Green program at Citizens Bank Park is in partnership with Aramark and Spectra. Will Call - Orders placed over the phone or via the internet will access their tickets on the MLB Ballpark app. Check phillies.com or call 215-463-1000 for seating availability. For more information, please contact the Phillies Promotions Department at [email protected]. Once a game has started, the Umpire-in-Chief determines if a game should be suspended, when it can be resumed or if it should be terminated because of bad weather or unfit playing conditions. Riders can also travel from City Hall to NRG Station in about 11 minutes on the frequent local service. all kids 14 & under for a kid’s promotion). Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. All are wheelchair accessible. Fans may purchase a 50/50 drawing ticket at every home game from any of the kiosks located throughout the ballpark. The ten percent (10%) off entire purchase coupon for the New Era Phillies Team Store, included with 2020 memberships, will be honored for the 2021 season. All Rights Reserved. Companion Seating is available alongside the spaces for guests using wheelchairs at a maximum 3:1 ratio (3 companions per wheelchair). For 2020 members who have selected the auto-renewal option, memberships will auto-renew instead for the 2022 season in or around February 2022 with no additional action needed. Re-entry - There is a no re-entry policy in effect at Citizens Bank Park. SEPTA operates Sports Express service on the Broad Street Line making stops at these stations: Fern Rock Transportation Center, Olney Transportation Center, Erie, Girard, Spring Garden, Race-Vine, City Hall, Walnut-Locust and NRG. Those are just a few things you can find in your experience at the award-winning Citizens Bank Park, the Phillies' spectacular ballpark. Founded in 1881, the Sunday People is one of Britain's oldest Sunday newspapers. Family restrooms are located at: Phillies pocket schedules are available at the ticket windows, Guest Services, New Era Phillies Team Store, the '47 Alley Store, or by calling Ticket Services (215-463-1000). First aid stations are located on the Main Concourse (behind Section 105) and the Terrace Level (behind Section 318). Tickets, schedules, promotional schedules, merchandise, up-to-the minute Phillies news, live game audiocasts and video coverage, message boards, history, stats, scoreboard, community news, free e-newsletters and more are available on the official website of the Phillies: www.phillies.com. To report or claim lost articles contact Phillies personnel or visit Guest Services located on the Main Concourse (behind Section 122) and the Terrace Level (behind Section 318). Citizens Bank Park Box 705 Jane Lew, WV 26378 Phone: (304) 884-7825 Fax: (304) 884-7829 Anyone who signs up will receive a voucher for a free soft drink. As the official bank of the Phillies, we are proud to be a part of that history and the Philly community. Ticket sales begin when gates open and close immediately after the seventh inning. Offering upscale dining options, in-seat wait service, and full-service bars, the Diamond Club provides a first-class experience for fans. The Diamond Club offers the most exclusive premium experience at Citizens Bank Park. Citizens Bank of Weston, Inc. 47 Industrial Park Road P.O. For all home games, additional ticket windows will be open on Citizens Bank Way. Citizens Bank Park has elevators to service guests with disabilities; the ballpark is also equipped with escalators, ramps and stairways. Fans may also notify personnel by texting "PHILLIES" [space] followed by the issue and location to 69050. All other animals are prohibited. These suites are licensed on a multi-game basis, ranging from 10 to 81 games, and offer upscale catering, comfortable seating and luxury furnishings. With the help of an Americans with Disabilities Act (ADA) consultant, Citizens Bank Park was designed to be universally accessible and comfortable for all guests with special needs. Stay tuned for an MLB Ballpark App version of this program coming soon! Immediately following the conclusion of events, fans can find northbound trains waiting to provide local and express service back towards Center City and Fern Rock Transportation Center. PHILADELPHIA (CBS) — With new, looser COVID-19 restrictions, a limited number of Philadelphia Phillies fans will now be welcomed at Citizens Bank Park for games, after more than a year. Phillies staff will escort them to their section and are available postgame for the return trip to the gates. On days when inclement weather is in the forecast, tune to 94.1 WIP or check back with phillies.com for updates on the game status. For kids 14 and under attending their first game at Citizens Bank Park, individual certificates are available for free at Guest Services (behind Section 122). 12 days ago. It raises funds in a variety of ways such as the annual Phillies Phestival, Phantastic Auction, and Phillies Charities 5K. The right to postpone the playing of a game is controlled by the home club with the exception of the final series (that begins on or after June 1) between two clubs, at which time the responsibility shifts to the Umpire-in-Chief. Phillies Charities, Inc. (a Section 501(c)(3) organization) is the charitable arm of The Phillies. At least five days in advance registration is required by calling Ticket Services at 215-463-1000. Located on the Main Concourse (behind Section 122) and the Terrace Level (behind Section 318), Guest Services will assist you with questions, concerns and requests for information. In addition to major support of the Greater Philadelphia Chapter of the ALS Association, grants are made each year to a wide variety of primarily local charities. Please note, Birthday packages for weekend dates must be placed by the end of business the Friday prior. Guests should be aware of this possibility. Opens 2 hours prior to game time so fans can watch batting practice. Official Game - A game becomes official after 4½ innings, if the Phillies lead. Philadelphia Phillies Honore 41 Frontline Heroes At Citizens Bank Park. Categories: News, KYWTV, Top Story. Violations of this policy may result in a fine and/or arrest and imprisonment for up to one year. If the child is unable to provide information to reunite the two parties, a picture of the child can be displayed on PhanaVision. Pass and Stow is a historic nod to the Liberty Bell, which has been part of the Phillies brand and logo for many years. Sponsored By. There are a number of parking lots for preferred, pre-paid, cash and accessible parking. In addition, there is a restroom in the Service Level specifically for wheelchair guests who are seated in the Field Level area by the third base dugout. PHILADELPHIA (WPVI) -- Citizens Bank Park will be transformed into a large summer job fair this week. For the convenience of our guests, Citizens Bank Park is equipped with numerous stairways: Dell EMC Suite Level - A total of 70 suites are located on the Dell EMC Suite Level above the main concourse and afford spectacular views of the action. Twenty water stations each containing two fountains (one standard and one wheelchair accessible) are dispersed throughout the ballpark, for a total of 40 fountains. Parking opens two hours before game time. Looking for a unique place to host your next social or corporate event? For the convenience of our guests, there are eight Citizens ATM Machines located throughout the ballpark. Wheelchair and Companion Seating - Wheelchair and companion seating is available in the following areas: Field Level, Pavilion/Arcade Level, Scoreboard Porch and Terrace Level. In addition, the FAA prohibits use of such aircraft systems up to 3,000 feet above the ground and within 3 nautical miles of Citizens Bank Park beginning 1 hour before to 1 hour after an event. PHILADELPHIA (WPVI) -- Citizens Bank Park will be transformed into a large summer job fair this week. The Phillies massive Daktronics HD-15 video display features Sony HD production technology and includes a dedicated closed captioning display to assist hearing impaired fans. A public pay phone is located inside the Left Field Gate. No refunds or exchanges will be given. Mobile Ticketing - The MLB Ballpark app allows easy entry into Phillies games at Citizens Bank Park (including Sports Complex parking) via your mobile device. Fans of all ages are invited to enjoy the various art featured in the ballpark. Jane Lew Branch. The flags fly year-round. You, our guests, are the focus of everything we do. Citizens Bank Park has provided Phillies fans with countless memories since opening its gates on April 12, 2004. The Engagement Package must be scheduled at least one week in advance and is not available on Sunday games. While Philly’s fight against COVID-19 is far from over, for a little while Thursday, it seemed as if we were finally back in the game. Towering 100 feet above street level, the 35-foot by 50-foot Liberty Bell rings after every Phillies home run. Fans can also travel to Citizens Bank Park via SEPTA Bus Routes 4 and 17. The Official Playing Rules provide that when a game has been temporarily suspended, umpires must wait at least 30 minutes before calling the game. Fans who need assistance to their section can request wheelchair service at any of the entry gates. Use the email address from your ticket purchase to log in and view your tickets. For the latest traffic information for Pennsylvania and New Jersey, please dial 511 or visit 511pa.com or 511nj.org. (This prohibition is in addition to all restrictions and prohibitions imposed on re-selling by law.) Situated between the dugouts just feet away from the batter's box, Diamond Club seating is the closest thing to taking the field! Mastercard, Visa, American Express and Discover are accepted at ticket windows, restaurants, concession stands and merchandise locations in the ballpark. Other highlights include the iconic 19-foot-high Liberty Bell that was once located atop Veterans Stadium, which is prominently displayed as fans approach the ballpark. For information, guests may call 215-218-5440. MLB Ballpark app - Your mobile companion when visiting Citizens Bank Park. The schedule listed below is subject to change. Phillies Social Media Clubhouse: Go behind the scenes and follow the Phillies on Facebook, Twitter, Instagram, Snapchat, YouTube and Tiktok! Found items will only be held for ten days. The Hall of Fame Club combines upscale amenities with fantastic sight lines to provide a unique viewing experience. Suites and Club Decks - Available for individual game purchases. Features oversized World Series trophies and statues featuring Phillies retired numbers. Please do not interfere with a ball in play, especially those guests sitting at field level. Also, make sure to download the MLB Ballpark app and MLB app. Phillies championship banners are also on display, as well as the Phillies Wall of Fame presented by Toyota. For any questions, fans can contact [email protected]. Former Philly DA leads new vocational program aimed at second chances, Report shows US added 916,000 jobs in March, Spurred by lockdown, Spain gives 4-day work week a try, Job fair at Citizens Bank Park on Thursday, Woman arrested in connection with death of pregnant mother, Hideki Matsuyama 1st man from Japan to win golf major, Vigil held for Malvern mother who vanished in 2017, Man accused of hitting woman, 4 parked cars in Philly, Vacation bookings on the rise as vaccinations increase, Vaccine rollout: Pa. expands to 1C; Philly increases eligibility list Monday, How a brewery saved Historic Cold Spring Village, Philadelphia police investigate hit and run crash, Investigation into SEPTA's safety record reveals alarming trend, Nearly a dozen shot in less than 24 hours in Philadelphia, Armed man who fired shots, barricaded himself inside Honolulu hotel room found dead. Certified service dogs or service dogs in training for guests with special needs are welcome. All guests enter Citizens Bank Park on the Main Concourse at street level and there are wheelchair-accessible gates at every bank of turnstiles. A limited number of packages are available per game. We welcome your comments and suggestions at any of our Guest Services locations. Entrances are located at the First Base Gate, Third Base Gate and Left Field Gate. For $450, guests receive live, in-game coverage of their proposal on PhanaVision, four tickets to the game (best available), a champagne toast (must be 21 and over) and a downloadable video link of the event. For info, call 215-463-5000. Lost or stolen items will not be replaced. If immediate attention is needed, or if someone is interfering with your enjoyment of the game, please call the Guest Services Hotline at 215-218-5469 or text the word "PHILLIES" [space], with issue and location to 69050. A variety of accommodations are offered to make your experience an enjoyable one. In addition, one lucky fan per night will receive a Budweiser Prize Pack. Major League Baseball rules call for the ejection of guests that interfere with a ball in play. With this free app, access your mobile tickets as well as get questions answered, as well as enter Citizens Bank Park utilizing your tickets on your mobile device; receive notifications for important game information and updates; learn about special events and promotions happening at the ballpark; view your check-in history and add pictures to the Journal; explore the ballpark with interactive concourse maps, directories and concession menus and find out your favorite player’s walk-up music. Complimentary tickets from 2020 memberships are still being honored for a 2021 Phillies regular season home game, subject to availability and in-ballpark attendance policies. Tickets must be purchased through phillies.com/themenights. 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